Burnout is a real issue that most employees face. It isn’t just stress or tiredness. It’s a deeper kind of emotional, physical, and mental exhaustion that can affect both individual and team productivity, morale, and mental health.
Gbemisola Ibrahim, Head Workforce Management and Academy, NESG and Principal Partner, HR On Deck Services Ltd, shares her expert perspective on what it takes to create burnout-resistant workplaces. Her insights are a powerful reminder that when leaders prioritize people, performance naturally follows. – and move into her perspective.
If you’re managing people, leading a business, or just trying to show up better at work, this article is for you.
What Is Employee Burnout?
Employee burnout is usually characterized by physical and emotional exhaustion that leads to a state of constant dissatisfaction with work, thus bringing about reduced performance. It could be as a result of chronic stress, and in some cases, depression
In fast-paced, high-demand environments — like many Nigerian offices — burnout is becoming increasingly common, especially among Gen Z and millennial workers.
What Are Some Of The Signs Your Employees Are Burned Out?
Here are the pointers to look out for in your team (or even yourself):
- They’re Constantly Exhausted: When “I’m tired” becomes their most-used phrase — even on Monday morning — it’s time to check in. That kind of fatigue doesn’t go away with just overnight sleep.
- They’re More Irritable or Emotionally Distant: A once-friendly teammate now replies with just “K” on the team WhatsApp group, or barely responds to emails. They may be feeling overwhelmed and emotionally tapped out.
- Productivity Has Dropped: Missed deadlines, inconsistent output, and a lack of creativity could be signs they’re running on empty — not that they’re lazy.
- They’ve Mentally Checked Out: Zoom on, camera off. In the room, but not in the mood. This is a classic symptom of burnout and should be addressed with empathy.
- Lack of Enthusiasm for Anything Work-Related: Burned-out employees stop bringing ideas. They stop asking questions. They’re simply trying to survive the day, craving the comfort of their beds.
What Can Employers Do? (Gbemisola’s Insights)

Gbemisola Ibrahim, upholds the stance that “to thrive in today’s environment, flexibility and people-centered leadership are no longer optional; they’re essential.”
Here’s how to she encourages employers to help reduce burnout in the workplace:
- Create a People-First Culture: Start by making people your priority. When employees feel valued, heard, and supported, they develop a sense of belonging. This builds trust and encourages openness across the team. A people-first culture provides clarity, boosts morale, and allows employees to contribute more meaningfully. When people are happy at work, it reflects in their performance; they go above and beyond because they feel connected to the organization’s purpose.
- Offer an Employee Assistance Program (EAP): An EAP sends a strong message- “we care about your well-being”-.These programs offer confidential support for mental health, personal challenges, and workplace stress. They create safe spaces where employees can be vulnerable without judgment. EAPs help heal, not just prevent, burnout and reduce toxic workplace behaviors.
Workplace culture isn’t just a policy; it’s shaped by how people behave every day. If one team member is toxic, that negativity can spread. Think of toxicity like smoke – the more you’re exposed to it, the more it affects you. That’s why culture needs to be actively lived and modeled by everyone.
Gbemisola counsels further on what a less toxic, burnout-resistant workplace looks like in everyday terms:
• Genuine appreciation should flow in all directions (from managers to teams and vice versa).
• Celebrate efforts too, not just results. Outcomes are important, so are the efforts of the people towards the results. Recognize contributions publicly and privately.
• Use storytelling to make work more meaningful and relatable. Storytelling reduces tension in the work atmosphere.
• Promote clarity. people work better when they know what’s expected of them.
• Embrace flexibility in schedules, workflows, and expectations. Today’s talent values autonomy and balance.
In Conclusion
Burnout doesn’t mean someone is weak or lazy or not cut out for the job. It means they’re overwhelmed, overworked, and possibly under-supported.
Mrs Ibrahim maintains that “flexibility isn’t just a perk; it’s a powerful antidote to burnout. When done right, it helps people stay engaged, healthy, and motivated. When humans are treated as humans, burnout disappears.”
Because when you prioritize your team’s well-being, everyone wins — your people, your productivity, and your peace.